Join Us as Our Local IT Hero at Gnotec Inc – IT Technician (On-Site Support)
Our open, collaborative work environment, respect for people and innovative approach enable you to grow.
Are you the kind of IT professional who likes to be close to the business, trusted by users, and relied on when things really matter?
As an IT Technician, you are the backbone of the site’s IT environment—keeping systems running smoothly, users productive, and security front and center. You combine hands-on technical work with coordination and influence, acting as the key local link between the site, Group IT in Sweden, and external partners.
In this role, you won’t just “keep the lights on.” You’ll help ensure that IT, information security, and business continuity are implemented effectively at the site, making sure global standards work in real-world operations. You’ll also support TISAX-related activities, contributing technical expertise and coordination in close collaboration with site management and the ISMS organization.
If you enjoy ownership, collaboration in an international setup, and a role where your work has a visible, day-to-day impact—this is an opportunity to make a real difference.
Key Responsibilities
1. Local IT Operations & User Support
Ensure stable, secure day-to-day operation of local IT infrastructure, endpoints, and user environments in line with Group IT standards
Provide Tier 2 / Tier 3 support, resolving hardware, software, and connectivity issues for local users
Coordinate user onboarding and offboarding with Group IT
Support local networks, printers, shopfloor systems, and peripheral devices
Maintain accurate IT asset inventories and local documentation
2. Information Security & TISAX Support (Technical & Coordinating Role)
Support the implementation of technical information security controls defined by ISMS, risk assessments, and Group IT standards
Contribute as a technical subject-matter expert in risk assessments and business continuity activities
Prepare, collect, and maintain technical evidence for TISAX and related audits
Support investigation, documentation, and escalation of information security incidents
Ensure local technical practices align with security policies and requirements
(Formal information security ownership and compliance governance remain with site management and the ISMS structure.)
3. Collaboration with Group IT (Sweden)
Work closely with Group IT, who operate centrally managed systems and services
Act as the local point of contact for:
IT incidents and service disruptions
System changes, upgrades, and improvements
Testing, validation, and rollout of new or updated solutions
Translate local operational needs into clear requirements for Group IT
Participate in coordination meetings and follow-ups
You represent the local business perspective toward Group IT as an internal service provider.
4. Vendor & Supplier Coordination
Support coordination with external IT suppliers, SaaS providers, and local service partners
Assist in defining, communicating, and following up on IT and information security requirements
Support supplier assessments related to security and business continuity
Assist during supplier-related incidents or service disruptions
5. Change & Project Support
Contribute to local IT projects, system implementations, and technology rollouts
Support change management activities with a focus on security and continuity
Participate in testing and validation before systems go live
6. Documentation & Continuous Improvement
Maintain local technical documentation, procedures, and work instructions
Support initiatives that improve IT stability, security, and efficiency
Proactively identify risks, improvement opportunities, and areas for optimization
Qualifications & Experience
Experience in IT systems administration, infrastructure support, or a similar technical role
Experience working in centrally managed or outsourced IT environments
Solid understanding of information security principles (Confidentiality, Integrity, Availability)
Experience with frameworks such as TISAX, ISO 27001, NIST, or CIS is a strong advantage
Manufacturing or industrial environment experience is beneficial
Your Application
Apply now, we are looking forward to your application! The process onwards may contain tasks to complete, interviews, reference and background checks and psychometric tests. We are an equal opportunities employer and welcome applicants with diverse backgrounds. What unites us is our common ambition to make Frauenthal Gnotec an outstanding company, to work for and to do business with.
Frauenthal Gnotec – a world class supplier
About Frauenthal Gnotec Group
Frauenthal Gnotec Group is a leading manufacturer of metal components and products to the global Automotive and Commercial Vehicle industry. Our operations in China, Czechia, Germany, Slovakia, Sweden and US has more than 1000 employees and offers state of the art technology in Automatic pressing, Welding and Assembly . We offer processes and solutions for different materials, thicknesses, complexities and applications. High automation together with lean manufacturing, Continuous improvement and Zero Defect Principle are our DNA at each plant, performed by highly skilled employees.
Read more about who we are and our values at gnotec.com
- Whats your passion?
- IT
- Locations
- Fountain Inn
Colleagues
At our Fountain Inn facility, you’ll join a dedicated and collaborative team driven by quality, safety, and innovation.
Our colleagues combine technical expertise with a hands-on approach, ensuring that every product meets the high standards our customers expect.
Meet some of the people who make it happen every day:
Welcome
When you sign-up for Frauenthal Gnotec you will be welcomed
and on-boarded, included in your team and introduced to our routines, processes
and targets to be able to be your best. You will be met by trust as default and
you will get – and give - feedback so that you know what´s expected of you and so
that we can improve. Your opinion counts and your ideas for improvement and
your abilities to take your own decisions will be encouraged.
Fountain Inn
About Frauenthal Gnotec Inc
Frauenthal Gnotec. Inc. is focusing on welding technology with high automation together with lean manufacturing.